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Small Business Administration

  • Research services

  • Email services

    • Organising and updating contacts

    • Replying to emails

    • Email delegation support

    • Drafting emails

  • Appointment / Calendar management

  • Record maintenance and management

  • Customer communication – phone and email

    • Customer queries

    • Chat support

  • Stakeholder engagement

  • Expense tracking

  • Database creation and management

  • Data entry

  • Data analysis

  • Travel coordination

  • Market research

  • Corporate and virtual event management

  • Documents

    • Proof reading and editing

    • Conversion

    • Creation and formatting

  • Social media support

    • Profile creation and management

    • Content planning and scheduling

  • Online Course development and management

  • Email marketing support

    • Newsletters

    • Email lists

  • HR support

    • Managing staff recruitment

    • Employment

    • Work schedules

    • Training and supervision

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